|
Protecting
your privacy is important to smc technologies. We strive to keep
your personal information confidential. By ensuring that you are
aware of and understand the smc technologies’ Customer Privacy
Policy, we can provide you with better service. Please take a moment
to read the following policy to learn how we handle your personal
information.
Why we collect personal
information
smc
technologies collects and uses your personal information to give you
superior customer service, to provide you with convenient access to
our products and services, and to make a wider range available to
you. In addition, we use your personal information to keep you up to
date on the latest product announcements, software updates, special
offers, and other information we think you’d like to hear about.
From time to time, we may also use your personal information to
contact you to participate in a market research survey, so that we
can gauge customer satisfaction and develop better products.
How we collect personal
information
We
collect information about you in several ways. For example, we might
ask for your contact information when you correspond with us,
respond to an advertisement, call us to make a purchase or request
service, or participate in an online survey. In addition, when you
register a new smc technologies’ product, sign up for smc
technologies hosting services, or ask to be included in an e-mail
mailing list, we collect and store the information you provide in a
secure database.
To
save you time and make our Web services even easier to use, some
areas of the smc technologies Web site allow you to create an
"smc technologies’ ID" using your personal information.
Here's how it works: Simply fill out a brief profile—your name,
phone number, and email address—then choose a password and
password hint (such as the month and day of your birth) for
security. The system saves your information and assigns you a
personal smc technologies’ ID. Next time you order something from
the smc technologies Store, demo a new product, or register a newly
purchased product, you can simply enter your email address and
password—the system will automatically look up the information it
needs.
When we disclose personal
information
smc
technologies may occasionally share your personal contact
information with carefully selected service companies, in order to
keep you informed about related products and services. For example,
through our partnerships with other companies that provide services
to small business, we may work with the company to ensure that
you're aware of the latest complementary services for your business.
If you do not want to receive promotional information from smc
technologies or these other companies, click "preferences"
in your member
control area.
smc
technologies works with other companies that help us provide smc
technologies products and services to you, and we may provide your
personal information to these companies. For example, we give
shipping companies this information so they can deliver products
efficiently. The information they receive is for shipping and
delivery purposes only, and we require that the companies safeguard
your personal information in accordance with smc technologies'
policies.
At
times we may be required by law or legal process to disclose your
personal information. We may also disclose information about you if
we believe that disclosure is necessary for the public interest.
How we protect your personal
information
smc
technologies safeguards the security of the data you send us with
physical, electronic, and managerial procedures. We urge you to take
every precaution to protect your personal data when you are on the
Internet. Change your passwords often, use a combination of letters
and numbers, and make sure you use a secure browser.
The
smc technologies Store uses industry-standard Secure Sockets Layer (SSL)
encryption on all Web pages where personal information is required.
To make purchases from the smc technologies Store, you must use an
SSL-enabled browser such as Netscape Navigator 3.0 or later, or
Internet Explorer. This protects the confidentiality of your
personal and credit card information while it is transmitted over
the Internet.
Access to your personal
information
You
always have access to the information we have about you. To review
and update your personal contact information, simply click the
"account info" link in your member
control area. If you would like to review other personal
information that smc technologies may have about you, email us at
privacy@smctechnologies.com.
Collecting other personal
information
When
you browse smc technologies’s Web site, you are able to do so
anonymously. Generally, we don’t collect personal information when
you browse — not even your email address. Your browser, however,
does automatically tell us the type of computer and operating system
you are using.
Like
many Web sites, the smc technologies Web site uses “cookie”
technology. When you first connect to our site, the cookie
identifies your browser with a unique, random number. The cookies we
use do not reveal any personal information about you, except perhaps
your first name so we can welcome you on your next visit. Cookies
help us understand which parts of our Web site is the most popular,
where our visitors are going, and how long they spend there. We use
cookies to study traffic patterns on our site so we can make the
site even better.
In
some of our e-mail to you, we use a “click-through URL.” When
you click one of these URLs, you pass through our Web server before
arriving at the section of our Web site that is your destination. We
track click-throughs to help us determine your interest in
particular topics and measure the effectiveness of our customer
communications.
Our company-wide commitment to privacy
To
make sure your personal information remains confidential, we
communicate these privacy guidelines to every smc technologies
employee.
smc technologies does not knowingly solicit personal information
from children or send them requests for personal information.
smc
technologies' Web site may contain links to other sites. smc
technologies does not share your personal information with those Web
sites and is not responsible for their privacy practices. We
encourage you to learn about the privacy policies of those
companies.
If
we are going to use your personal information differently from that
stated at the time of collection, we will try to contact you via
e-mail using the most recent information we have. If you have not
given us permission to communicate with you, you will not be
contacted, nor will we use your personal information in a new
manner.
The
smc technologies Customer Privacy Policy is subject to change at any
time. We encourage you to review the privacy policy regularly for
any changes.
|
